Lightelligence is our core technology platform, which provides a robust array of advanced capabilities that keep critical solutions open, connected, and scalable — and easier to use, manage, and evolve. Solutions with Lightelligence at their core — including our SiteWorx solution — can be installed quickly and easily, and start immediately delivering meaningful data and actionable insights right out of the box.
Many IIoT or “Industry 4.0” solutions that claim to improve processes and deliver results just complicate the challenge by delivering a disorganized collection of hardware, software, networking, and more. Even with heavy IT assistance, these solutions are difficult to integrate and install, as well as maintain and expand (often via customized application development). As a result, they can end up unused or underused.
We developed our innovative Lightelligence technology platform to address these issues and more — and to deliver new value to our customers.
A Full Set of Capabilities
Here’s how Lightelligence simplifies and automates all key stages of operation — from initial set-up to ongoing upgrades.
Lightelligence simplifies set-up and enables your facility to get started right out of the box.
Thanks to Lightelligence, there is very little configuration necessary before using — and benefitting from — a Lightelligence-based solution. Lightelligence automates the commissioning process, including device capability and location, which is handled by a Lightelligence Application Engineer or certified partner.
Installation and Programming
Installation and programming of all wireless solution elements (e.g., luminaires, SCNs, gateways) is quick and easy. Once deployed, meaningful data is available almost immediately.
Provisioning and Deployment
Cloud services are provisioned automatically, with user onboarding managed by the customer’s organization. Once information is submitted to the Lightelligence team, the solution is automatically provisioned and deployed.
Initial system behavior is configured during set-up for easy evolution and maintenance. All ongoing configuration changes can be handled through our intuitive applications, and any value-added processes may be scheduled automatically through Lightelligence or the Lightelligence Operations team.
User Accounts and Administration
Lightelligence makes it easy to manage your users.
Access is managed through Administrations, and Single Sign On (SSO) is also available.
Permissions and Privileges
You can manage user permissions and privileges through Lightelligence, allowing for extremely granular control.
There is no limit on the number of users.
Connectivity and the Cloud
Lightelligence connects your solution seamlessly to the cloud, other systems, and more.
Lightelligence is cloud-native technology, so it avoids the inconvenience of installing, running, and upgrading applications on local servers. It’s built on the Amazon Web Services (AWS) Cloud. AWS, the leader in public cloud, and its partner community, provide leading cloud technology that is configurable to meet your current needs—and expand seamlessly as necessary.
Industry-standard APIs enable simple connection with other systems, such as building management systems (BMS), providing seamless access to systems and data. We take a future-focused approach to APIs, ensuring that Lightelligence stays open.
Lightelligence protects you with security at the cloud, network, and device level.
Security by Design
We built Lightelligence with security at top of mind — and all security features enabled in accordance with industry standards. All control applications and data are stored on a secure Amazon Web Services cloud server. Access to this data is secured by TLS/SSL protocol. Customer data and configurations are backed up daily.
Cloud Infrastructure Security
Amazon Web Services (AWS) provides a geographically redundant cloud architecture offering the highest levels of reliability and security. Major cloud-based applications (and leading corporations) rely on AWS, for state-of-the-art security that is consistently updated to maintain its robust security performance. The AWS cloud architecture provides the elasticity to rapidly scale up to support increased functionality — for example, integrating new data sources, or increased adoption, as the number of users grows. Designated Administrators can choose to store Lightelligence data in a specific geographic location (the United States or Europe) by using a data region policy.
TLS encryption is available between smart devices and networking gateways/edge devices. Edge devices provide outbound authentication requests only, reducing security risk. Other edge device security includes persistent WebSocket communications and hardware-based TLS encryption.
Lightelligence is continually vetted on a scheduled basis by a third-party global information assurance firm in the US that specializes in application, mobile, network, host, and product security.
Data, privacy, and operations policies are available to demonstrate our commitment to safeguarding your collected data.
Lightelligence aggregates, transfers, manages, and backs up your critical data.
Lightelligence handles the data collection process. Data from intelligent fixtures, Digital Lightelligence Agents (DLA), and other Lightelligence Enabled devices are collected wirelessly via each network gateway installed on-premise, aggregated locally on onsite gateways/edge devices — then transported securely to Lightelligence via an outbound internet connection.
Lightelligence provides advanced encryption at all key junctures. Data moving between Lightelligence Enabled devices and gateways can be encrypted using TLS. Lightelligence encrypts data in motion with 128-bit AES SSL/TLS encryption or better. Lightelligence encryption uses 256-bit AES keys to protect files at rest.
There are no caps on the data collected by Lightelligence during the applicable subscription period.
It’s your data. You own it.
Software Application Operation
Lightelligence keeps your application operating smoothly and reliably.
Solutions with Lightelligence at the core — such as the Digital Lumens SiteWorx portfolio of applications — benefit from its advanced capabilities. You can be confident that Lightelligence is working behind the scenes to keep your application open, connected, and secure — operating reliably now and adding new updates and capabilities in the future.
Lightelligence services are hosted on secure data center infrastructure. Services will be generally available 24 hours per day, seven days per week, except for periodic maintenance windows for system upgrades and patches during routine business hours, unplanned downtime for emergency maintenance, or a force majeure event. Whenever possible, Digital Lumens will conduct maintenance during low usage periods or with minimal interruption and will try to provide at least 24 hours’ notice of any emergency maintenance.
Updates, New Features, and New Devices
Lightelligence future-proofs your solution.
Lightelligence is continually enhanced to bring you new features and functionality.
Lightelligence-enabled hardware is continually updated with new features, functionality, and security improvements — automatically. Once devices are installed, these updates are handled automatically, over the air, with minimal, if any, operational disruption — allowing you to focus on your work, not the technology that enables it.